Ford Supplier Portal (FSP) Helpdesk Support

1. Issue Type: CANNOT Log into Covisint Portal, Covisint Password Resets

Contact: Covisint Helpdesk

2. Issue Type: Covisint How-To's, How to request access to an Application

Contact: Covisint Helpdesk

3. Issue Type: CAN log into Covisint AND have access to an application but CANNOT access an application

Contact the Ford Help desk either by:

Telephoning the Ford Help Desk at one of the numbers shown below. This option should be used for high priority issues.

- or -

Using the FSP feedback (Ford Helpdesk) link FSP feedback (Ford Help Desk). This option should be used for medium to low priority issues. This link can also be found on the FSP Home Page under the "Links" section. All form submissions will be converted into a Ford Help Desk ticket with a unique identifier for tracking purposes. Help Desk tickets will be handled by the Ford Corporate Helpdesk or escalated to the appropriate party. Be sure to select the application you are having issues with while filling out the Feedback Form.

Ford Helpdesk Phone Numbers

US and Canada:
Internally Dialed: 74957
Externally Dialed: 1-313-31-74957 or 1-888-31-74957

Argentina:
Internally Dialed: 9898
Externally Dialed: +54-11-47569898

Australia:
Internally Dialed: 8686
Externally Dialed: +61 3 9359 8686

Brazil:
Internally Dialed: 8400
Externally Dialed: +55-11-4174 8400

Chile :
Internally Dialed: 5860
Externally Dialed: +56-2-29405860

China-Beijing :
Internally Dialed: 83100818
Externally Dialed: +86-10-8507-0818

China-Nanjing :
Internally Dialed: 83067818
Externally Dialed: +86-25-5118-7818

China-Shanghai :
Internally Dialed: 83141818
Externally Dialed: +86-21-3858-1818

Colombia :
Internally Dialed: +58-241-874-6123

Dubai :
Externally Dialed: 971-4-3566222
FordNet: 3686222

Germany :
Internally Dialed: 87013322
Externally Dialed: +49 (0)221 9013322

India Chennai :
Internally Dialed: 5555
FordNet: 8 357 5555
Externally Dialed: +91-44-66465555 or +91-44-39545555

India Delhi :
Internally Dialed: 5555
FordNet: 8 357 5555
Externally Dialed: +91 124 387 3334

India Coimbatore :
Internally Dialed: 5555
FordNet: 8 357 5555
Externally Dialed: +91 422 306 4555

India Sanand :
Internally Dialed: 5555
FordNet: 8 357 5555
Externally Dialed: +91 271 767 5555

Indonesia :
Internally Dialed: 8375
FordNet: 3088375
Externally Dialed: +62-21-2758-8375

Morocco :
Externally Dialed: 971-4-3566222
FordNet: 3686222

Mexico :
Internally Dialed: 6096
Externally Dialed: +52-55-1103-3930

New Zealand :
Internally Dialed: 8031
Externally Dialed: NB: there is no externally dialed number for FNZ

Peru :
Internally Dialed: 5860
Externally Dialed: +56-2-29405860

Thailand :
Internal: 5999 or 8888
Fordnet: 473-5999 or 473-8888
External: +66 (0)2-686-5999

Taiwan :
Internal: 0168
Fordnet: 4530168
External: +886-3-4530168

Saudi Arabia :
Externally Dialed: 971-4-3566222
FordNet: 3686222

UK :
Internally Dialed: 8734 3322
Externally Dialed: +44 (0)1277 253322

Venezuela :
Internally Dialed: 6123
Externally Dialed: +58-241-874-6123

Ford Credit North America :
Internally Dialed: 52262
Externally Dialed: 1-313-84-52262

Ford Credit Europe :
Internally Dialed: 87302001
Externally Dialed: +44 (0) 1277 692001

For all other countries :
Fordnet: 31-74957 Externally Dialed: +1-313-31-74957 or +1-888-31-74957